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Farfetch Review: Is FarFetch Legit or a Scam? [2024]

Who doesn’t like to have designer labels on their wardrobe? But we have to burn a big hole in our pockets to afford that kind of luxury. So, in this Farfetch review, we are going to reveal how you can buy those luxury products – at affordable prices.

For the last 15 years, Farfetch has dominated the global online fashion market. And now, it has started delivering luxury shipments to more than 190 countries.

It is the one-stop shop for your luxury dreams, with top brands – from Versace to Prada, from Gucci to Chanel.

But is everything good about this company? Can you blindly trust it? Is it an eCommerce site that sells cheap items? Let’s find all these answers in this FarFetch review.


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What Is Farfetch?

  • Official Website: Farfetch
  • Category: Fashion and Luxury clothing
  • Year Founded: 2007
  • Founder(s): Jose Neves

Source: Farfetch website

Farfetch is an eCommerce site that mainly deals with luxury clothing, designer shoes, and other premium fashion accessories.

It is primarily known for having a massive collection of reputed brands, such as Gucci, Burberry, Versace, Fendi, Balenciaga, and more. This website also has a dedicated “pre-owned” collection where you can get designer items at lower prices.

José Neves launched this eCommerce website in 2007 because of his undying love for the upscale fashion statement. And in 2010, he inaugurated the first headquarters of Farfetch in California.

Neves started this website while having just 25 designer labels and boutiques. And now, in 2024, Farfetch has more than 1,200 designer brands under its umbrella, and it sells in more than 190 countries.

Read: Get Paid To Wear Clothes – 25 Creative Ways Inside!


Is Farfetch Legit or a Scam? – Review

Farfetch is 100% legit and trustworthy. You need to start by visiting the Farfetch review page if you really want to know about the authenticity of this organization.

farfetch user reviews

Source: Trustpilot

Users have given a 4.7 rating out of 5 in customer experience. It also has a 3.6 rating out of 5 on Trustpilot, with more than 17,000 reviews. Almost 66% of those have marked it as an excellent place to shop.

Glassdoor rated it with 4.2 stars out of 5. It also has 1,100 reviews, most of which are positive.

And if you look at the Quora and Reddit threads, there are no significant complaints against Farfetch other than some sizing issues and shipment delaying problems.

So, you can rest assured that Farfetch is indeed a legit site!

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What Customers Say About Farfetch?

farfetch review

Like any other eCommerce website, Farfetch has also received much appreciation and some complaints from its users. Here are some positive thoughts about Farfetch shopping.

Farfetch Positive Reviews

Overall I think the website is great. The item I ordered was okay, but in the website it looked longer than what I actually received. Thank you!

Great value in sale items of brands I like. Good communication and prompt delivery !!

Very happy with the product that I bought. The description was accurate and the size guide was very helpful. The delivery partner delivered on time

Farfetch Negative Reviews

I thought it’s the bigger version of the bag. It didn’t come with the actual Versace box and it made it seem like it’s not authentic. The bag is still cute though and delivery is very quick which is good.

I’m so disappointed, the size was sent wrong, and I’m trying to find out how I can return

It took months to be delivered and has terrible fit.

Farfetch Customer Ratings

  • Farfetch Website: 4.7 / 5 (550K+ reviews)
  • Trustpilot: 3.6 / 5 (17,217 reviews)
  • Glassdoor: 4.2 / 5 (1123 reviews)

Read: 21 Best Sites & Apps Like Temu [Affordable Online Shopping]


Brands You Can Shop On Farfetch

According to the reports, Farfetch has more than 1000 sellers on the platform who sell luxury brand items. Here are some popular brands you can shop on Farfetch.

  • Versace
  • Gucci
  • D&G
  • Burberry
  • Alexander Wang
  • Balenciaga
  • Jacquemus
  • Prada
  • Saint Laurent, etc.

Read: 50 Best Shopping Sites and Apps like Wish


Are FarFetch Items Real?

farfetch revenue

Farfetch only works with established designer houses and fashion brands that have a global reputation. So, each item you buy from this website is genuine.

The eCommerce site also emphasizes premium products from top-end brands. And surprisingly, not every boutique can collaborate with Farfetch now.

Farfetch has different kinds of requirements for all the designer labels and boutique houses to become their associates. This organization also looks for the safety standard practiced by those boutiques, overall inventory, shipping speed, and even their selling promptness.

So, if you find any brand of Farfetch, it simply means that those boutique houses are reliable and trustworthy.

This eCommerce platform was first established to cater to premium customers looking for high-end designer labels. So, if you are not willing to go to Paris to buy a Gucci dress, you can get the same piece from Farfetch, often at a lesser price.

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How Does FarFetch Work?

farfetch employees

Headquartered in California, USA, Farfetch currently has office setups in more than 10 countries, including a registered office in London, England. But this company doesn’t have any physical stores and only operates online through its eCommerce portal.

It mainly acts as a dealer between the actual boutique and the buyer. You’ll be surprised to know that Farfetch doesn’t even have a warehouse, nor do they store any clothing or fashion accessories in its offices.

Each time you buy an item from Farfetch, the actual product will be shipped from the designer house rather than from the Farfetch office. However, this company has complete control over the shipping and return of any item.

There are more than 200 global brands, including Versace, Gucci, Parada, and Balenciaga, that already have a direct tie-up with Farfetch. Besides, there are more than 500 independent boutique houses that also have a direct association with this company.

Farfetch also conducts regular checks on its partnered fashion houses to ensure the highest quality standards.

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How To Sign Up On Farfetch?

There are two ways to sign up for a buyer’s account on Farfetch: through the eCommerce site or through its app.

Once you open the official Farfetch website, you will see a small login button in the top-right corner. Just click on that and fill up the form to open an account. You can do it quite the same way in the app too.

But to become a seller on Farfetch, you should visit the “Boutique Partner” page on the site.

The criteria are strict, and you need to have a design history to get approval. However, you can start selling your mint-conditioned used product in the “SecondLife” segment, as it is the best option to sell used clothing online.

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Farfetch Features Review

There are three distinct segments, other than SecondLife, where you can get your favorite piece of apparel and fashion accessories at discounted prices.

Farfetch Women

From tops to jumpsuits, from denim to shorts, from beachwear to bikinis, you can find almost anything in this segment.

And you can get apparel, shoes, and fashion accessories from designer houses, such as Versace, Prada, Gucci, Chanel, and many more.

Farfetch Men

From suits to formal wear, from casual pants to joggers, from flip flops to monk straps, you can get almost all the men’s products in this segment.

If you are a fan of Adidas, Nike, Balenciaga, and Onitsuka, this segment is a treasure trove for you.

Farfetch Kids

Dresses, jackets, swimwear, shoes, trousers, tracksuits, you just name anything needed for your toddler, this segment has it all.

Read: 17 Best Websites and Apps To Sell Used Clothes Online


Farfetch Pricing System Review

Farfetch is just a marketplace where designer houses and fashion boutiques display their items for sale.

This company doesn’t control the price of any product that is displayed on the website. Instead, the fashion house that actually makes the apparel or accessories controls the pricing for each item.

If you want to buy any item from luxury brands, such as Gucci or Versace, you need to pay a hefty price. And if you look for popular fashion brands, such as Adidas or Nike, you can get shoes and apparel for just under $100, although you can get limited-edition pieces for thousands of dollars.

Besides the base price of any clothing or accessories, you also need to pay the shipping cost to get your product. And that cost is directly dependent on the distance between your house and the brand’s warehouse.

You must also check if any particular product is deliverable to your address or not, as many brands don’t ship their products to different countries.

You can get the best price possible in two primary segments in Farfetch.

  • Sale Section: There are more than 10,000 products listed in the sale section of Farfetch. And if you are lucky, you can even bag a designer Gucci jacket for up to a 50% discount.
  • Pre-Owned Section: You can bag mint-conditioned clothing or fashion accessories for half the price from this segment. But you need to make sure about the originality and the condition of the product.

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Farfetch Delivery Times

As we have already said, the delivery time will directly depend on the distance between your place and the warehouse of the brand. So, if you are countries apart, reaching you will take more time.

And if you buy from any American brand in the USA, it will reach you faster. Usually, the shipping time in Farfetch is between 2 to 7 working days, although there is no certainty that you’ll get the product within this average time limit.

Many users also reported receiving the product after a month of placing the order. So, if you are buying any item for any special day, such as your marriage or a grand party, place your order at least a month before the actual date.

Placing an order beforehand will save you from anxiety, even if the shipping gets delayed from their side.

Read: 20 Websites and Apps like Depop To Sell Clothes


Farfetch Return Policy Review

This Farfetch review will be incomplete without giving you a brief insight into the return policy of this company.

As we all know, online buying comes with some uncertainties. And at times, you may get a product that has the wrong size or looks a bit different than what you have actually ordered.

The product photos that are there on the Farfetch website can be misleading at times, mainly due to photography adjustments.

And even if you receive the right-sized product, it may not look perfect after wearing it. And in such cases, there is no other way than to return that apparel or fashion accessories.

According to the 2024 return policy of Farfetch, you are free to return your item within a maximum of 14 days after receiving the product. Once this company receives your product, it will credit the exact amount to your account within a maximum of 7 working days.

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Pros And Cons Of FarFetch

Not everything is good about Farfetch, isn’t it? So, we have figured out all the pros and cons of this eCommerce site that you must know before you order anything from this website.

  • There are more than 1,200 designer brands, independent boutiques, and fashion houses to choose from.
  • Farfetch currently ships to more than 190 countries worldwide.
  • Most of the designer houses listed on this website ensure eco-friendly packaging.
  • You can get store credit by reselling your designer items in the “SecondLife” segment.
  • There is a 14-day “No Question Asked” return policy.
  • Prompt customer support and quick resolution of the problems faced by customers.

  • Some limited-edition apparel and fashion accessories are listed at a higher price than the market rate.
  • It can take up to 30 days for the shipment to arrive at your location.
  • The sizing differs from brand to brand.

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Farfetch Alternatives

Here are some similar platforms like Farfetch that you can try shopping on. 

  1. Cettire
  2. Jomashop
  3. MatchesFashion
  4. ASOS
  5. Mytheresa

Read: 18 Best Apps and Sites Like Mercari To Buy/Sell Online


FarFetch Review – Conclusion

Farfetch is a legit company that now has more than 1,200 brands under its umbrella.

So, from Nike to Adidas, from Versace to Gucci, you can try your hands at almost every high-end fashion brand on this eCommerce site.

So, from this Farfetch review, you must have already understood that it is one of the best places to buy high-end designer products. But you need to be prepared for a delayed shipment.



Does Farfetch sell fake items?

Farfetch consistently partners with legit fashion brands, designer labels, and independent boutique houses.

Besides, it also emphasizes quality control with strict regulation. So, it is highly unlikely to get fake items on Farfetch.


What is Farfetch known for?

Farfetch is a luxury eCommerce site that specializes in upscale fashion brands, designer labels, and boutiques.

It is known for providing luxury apparel, shoes, and fashion accessories at a discounted price.


What brands are available in Farfetch?

Farfetch partnered with over 1,200 designer brands, fashion houses, and boutiques.

And it is now also associated with high-end brands, such as Gucci, Prada, Versace, Balenciaga, and many more.


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